What you need

These resources guide you through the steps to plan, agree and run your Local Management Agreement.

Help

Negotiating and setting up a Local Management Agreement is the easy bit. Operating it and providing the services over the coming months and years is the real challenge.

The Council’s Support Officer will stay in touch with residents running a Local Management Agreement throughout the period of the agreement, and is always available by phone and email to answer queries.

S/he will also arrange an annual review meeting with the residents’ group and any contractors, to look at performance, financial results and customer feedback. This review is particularly important when the agreement is coming to an end, and both parties need to decide whether to extend it.

Learn from others
It’s good to share experiences and practice, so get in touch with and visit other residents and areas that use Local Management Agreements.